1. How do I buy a codes and standards from the Codebookdownloads website?
Most users can order code and standard PDFs right here on our website. Just add the product to your shopping cart and proceed with the ordering process. After you place your order, you will be taken to a confirmation page with links to download all available formats of your PDF,s.
Note: If you've pre-ordered a product, we will notify you by email as soon as it becomes available.
2. How do I download my PDF?
Note: Some older devices may not support every PDF format in every browser. For example, if you have a very old iOS device, you may need to download your PDF in the Safari browser instead of the Chrome browser. Please contact us if you have any trouble downloading your PDF on your device.
3. What if I accidentally lose the page that contains the link to my code/standard, before downloading?
Your confirmation email includes a link to your e-book download. If you cannot find your confirmation email, please check your spam folder or contact us if you are still having trouble.
4. I downloaded my PDF but I can't find it now.
If your codes/standards doesn't automatically open, you should be able to locate the file in the default download directory on your computer. If you have downloaded a PDF file, you can search for recently added files with the file extension “.PDF.”
5. RETURN/REFUND POLICY
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.
Downloadable products are sold in an electronic format and will not be physically shipped. Instead, they are downloaded over the Internet from our secure servers to your local computer.
Download products are guaranteed to work without issues.